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Shipping Policy

DHL Express            
  • Please note FREE SHIPPING uses DHL Express for shipments to the USA, for orders over $120
  • Shipping for orders under $100 is done by CTT. 
  • Orders are shipped from Portugal using CTT (mail) and transferred to USPS in the USA, Royal Mail in the UK, Canada Post in Canada. This will be similar in any country the order is placed from.
  • CTT mail is tracked via www.ctt.pt
  • Our warehouse is located in Portugal, and the VAT is included in the price of goods shipped within the EU.
  • Please note some products are pre-orders.
  • USPS is having well documented, critical delays in the USA.
  • There is a 14 day return policy for orders shipped to the USA.
  • There is a 14 day return policy for orders shipped within the EU.
  • There is a global 14 day return policy for orders.

CTTUSPS

Quick Dispatch

All orders placed are dispatched in 2 to 7 days.

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DHL Shipping (Tracked Upgrade)

If the shipping upgrade is purchased, the carrier is DHL Express. Package will be delivered in 2 to 4 days, globally.

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Exchanges & Returns

You have 14 days from the shipping date to return your purchase FREE OF CHARGE.

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